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Appointment Confirmations

Catch no-shows before they happen

VisitConfirmed confirms every appointment, flags patients who might not make it, and refills the slots that open up.

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BAA available
Calendar invites included
Your practice name, your own number
How it works

Asked at 9:00, rebooked by 9:03

A real conversation, not a “Reply Y” blast. Why that matters.

  1. 1

    Every visit gets confirmed

    By text when it’s booked and before it, with a calendar invite by email. Patients who don’t reply get a call.

  2. 2

    It spots who’s at risk

    A visit still unconfirmed, a ride or work problem, or a history of missed visits.

  3. 3

    It rebooks or escalates

    The agent moves the visit to a time that works, or hands the patient to your team with the reason.

  4. 4

    The slot gets refilled

    An opening goes to your waitlist, so it doesn’t sit empty.

9:41
BP

Bayview Physical Therapy

Text Message

Hi Priya, this is Bayview Physical Therapy. You’re booked for tomorrow at 4:30 PM with Alex. Reply YES to confirm, or let me know if anything comes up.
9:00 AM
Ugh, my sitter just cancelled. Not sure I can make it
9:02 AM
Sorry to hear that. Here are other times with Alex: 1. Thu at 8:00 AM 2. Fri at 12:30 PM 3. Mon at 4:30 PM Reply with the number that works.
9:02 AM
2
9:03 AM
Done. You’re moved to Friday at 12:30 PM. See you then!
9:03 AM
Text Message

Your team sees who’s at risk, and why

Patients the agent can’t get to a yes go to your staff before the visit, with the reason attached.

At-risk visits this week

Bayview Physical Therapy

  • Jordan M.

    Tue 10:00 AM

    No reply after 3 texts

    Escalated to front desk

  • Priya S.

    Wed 4:30 PM

    Sitter cancelled

    Rebooked for Fri 12:30 PM

  • Sam R.

    Thu 9:00 AM

    Missed last 2 visits

    Called and confirmed

  • Open slot

    Wed 4:30 PM

    Freed by Priya’s reschedule

    Filled from waitlist

Works with your stack

Appointments sync in. Confirmations write back.

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Priced per appointment, not per seat

Each scheduled appointment is one conversation, reminders and reschedules included. Starter is $49 a month with 50 included, then $1.00 each. See all plans.

Before and after the visit

The same agent books new patient leads and fills cancelled slots from your waitlist.

Stop chasing confirmations by phone

Tell us what you schedule in, and we’ll show you the agent confirming your next day of visits.

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Frequently Asked Questions

It looks for signals: a visit still unconfirmed in the days before it, a patient who mentions something in the way, like a ride or work, and a history of missed visits. Those patients get extra follow-up, and anyone still at risk goes to your team with the reason.
No. A reminder tells the patient about the visit. A confirmation gets an answer back: they’re coming, they need another time, or something is in the way. That answer is what lets the agent act before the visit is missed.
The agent follows up by text, then calls. Patients it still can’t reach are flagged for your team before the visit.
The agent moves the patient to a time that works and offers the open slot to your waitlist, so it doesn’t go empty.
Reminders respect your quiet hours, 9 PM to 8 AM by default, in the patient’s time zone, or your practice’s when theirs isn’t known. A patient who texts at night still gets an answer, and a reminder for a visit within the hour can go out early in the morning.
No. Every message comes from your practice name and your own dedicated number. VisitConfirmed runs in the background.