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VisitConfirmed
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Keragon connector

Two-way AI appointment reminders & confirmations, connected by Keragon

Fewer no-shows and less front-desk phone tag. Every appointment gets followed up automatically.

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The difference

Not a blast.
A conversation.

One-way reminders get ignored. VisitConfirmed texts and calls each patient in your name, replies in real time, and confirms the visit.

  • Two-way over SMS and voice
  • Answers questions, day or night
  • Escalates only what needs staff
RC

Riverside Clinic

Text message

Hi Maria, it's Riverside Clinic. You're booked for Tue at 2:00 PM. Reply YES to confirm.
Where are you located?
120 Oak St, Suite 4. Reply YES to confirm.
Yes
You're confirmed. See you Tuesday!
Back to your workflow: Confirmed

What you can build out of the box

One action and three triggers. Drop them into any Keragon workflow.

Action

Send for confirmation

Hand VisitConfirmed an appointment from any workflow. It runs the full reminders and confirmation over SMS and AI voice, with retries and quiet hours.

Trigger

Confirmed

Fires when the patient confirms they'll be there.

Trigger

Declined

Fires when the patient says they can't make it.

Trigger

Needs staff

Fires when the agent escalates to a human.

Example workflows

Wire these up in Keragon in minutes. When something happens, VisitConfirmed acts.

New appointment booked → send for confirmation → on Confirmed, update your EHR.

On Declined → add to your waitlist or start a rebooking flow.

On Needs staff → create a task or ping the front desk in Slack.

Connect VisitConfirmed to your whole stack

Wire it into your EHR, scheduler, CRM, and 300+ more tools through Keragon.

Add it to your next Keragon workflow

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Keragon is the HIPAA-compliant healthcare automation platform.