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VisitConfirmed
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Keragon connector

Two-way AI appointment reminders & confirmations, connected by Keragon

Fewer no-shows and less front-desk phone tag. Every appointment gets followed up automatically.

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The difference

Not a blast.
A conversation.

One-way reminders get ignored. VisitConfirmed texts and calls each patient in your name, replies in real time, and confirms the visit.

  • Two-way over SMS and voice
  • Answers questions, day or night
  • Escalates only what needs staff
RC

Riverside Clinic

Text message

Hi Maria, it's Riverside Clinic. You're booked for Tue at 2:00 PM. Reply YES to confirm.
Where are you located?
120 Oak St, Suite 4. Reply YES to confirm.
Yes
You're confirmed. See you Tuesday!
Back to your workflow: Confirmed

What you can build out of the box

One action and three triggers. Drop them into any Keragon workflow.

Action

Send for confirmation

Hand VisitConfirmed an appointment from any workflow. It runs the full reminders and confirmation over SMS and AI voice, with retries and quiet hours.

Trigger

Confirmed

Fires when the patient confirms they'll be there.

Trigger

Declined

Fires when the patient says they can't make it.

Trigger

Needs staff

Fires when the agent escalates to a human.

Example workflows

Wire these up in Keragon in minutes. When something happens, VisitConfirmed acts.

New appointment booked → send for confirmation → on Confirmed, update your EHR.

On Declined → add to your waitlist or start a rebooking flow.

On Needs staff → create a task or ping the front desk in Slack.

For practices on any EHR Keragon connects to

Use the connector with Elation, athenahealth, eClinicalWorks, Epic, Cliniko, Hint and the rest of Keragon’s catalog. A new appointment in your EHR starts the workflow, and the outcome goes back to it.

On Healthie, Canvas Medical, Medplum or Tellescope? VisitConfirmed connects to those directly, with no workflow to build.

Connect VisitConfirmed to your whole stack

Wire it into your EHR, scheduler, CRM, and 300+ more tools through Keragon.

Priced per conversation, not per seat

Each scheduled appointment or new patient lead is one conversation. Starter is $49 a month with 50 included, then $1.00 each. See all plans.

One agent for the whole patient journey

The same agent books new patient leads, catches no-shows before they happen, and fills cancelled slots from your waitlist.

Also works with Healthie, Canvas Medical, Tellescope, Medplum, Elation. See every integration.

Frequently Asked Questions

Yes. The VisitConfirmed connector runs in your Keragon workspace, where you build the workflow that sends appointments to the agent.
Any system Keragon connects to, including Elation, athenahealth, eClinicalWorks, Epic, Cliniko and Hint. Practices on Healthie, Canvas Medical, Medplum and Tellescope can also connect to VisitConfirmed directly.
Three triggers: Confirmed, Declined and Needs staff. Use them to update your EHR, start a rebooking flow or alert the front desk.
Neither. Every text and call comes from your practice’s name and its own dedicated number.

Add it to your next Keragon workflow

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Keragon is the HIPAA-compliant healthcare automation platform.