Fill cancelled appointments from your waitlist
When a patient cancels, VisitConfirmed texts your waitlist and books the first patient who says yes. No calls from the front desk.
Cancelled at 8:00, filled by 8:07
The agent works the list the moment a slot opens.
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1
Patients join the list
The agent offers a spot to patients booked further out than they’d like, so they don’t drift elsewhere while they wait. Your team can add anyone.
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2
A slot opens
From a cancellation the agent handles, or one from your EHR.
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3
It offers the slot, one patient at a time
If they don’t reply within the window you set, it asks the next person.
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4
It books and releases
The patient moves up and their old slot goes back to the list. The patient who cancelled gets new times too.
Cedar Family Medicine
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Works with your EHR
Cancellations and moved appointments sync with your schedule.
Don’t see your EHR? Request an integration
The same agent confirms appointments and books new patient leads. One plan covers all of it. See pricing.
Put your cancellations back on the schedule
Tell us what you schedule in, and we’ll show you the agent filling a cancellation.